Privacy Policy

Guardian Sports Medicine & Family Health operates https://www.guardiansportsmed.com. This policy explains information handling for this public informational website and inquiries about it. You can browse the site without creating an account or providing your name or contact details.

Medical records and information collected when you receive care are covered by our HIPAA Notice of Privacy Practices, including your rights to access records, request corrections, and raise a privacy concern.

• Information you choose to provide. If you email, call, or write to us, we receive the contact details and message you provide so that we can respond. Email and telephone communications take place outside this website.
• Technical information. Hosting and security providers may process your IP address, browser and device information, requested pages, referring page, access times, and error or security events when delivering and protecting the site.

This website has no patient registration, payment, appointment submission, or medical-record upload forms. Do not include health details in website URLs or ordinary email inquiries.

Website-related information is used to:

• Deliver pages and keep the website available.
• Identify errors, troubleshoot problems, and prevent abuse.
• Respond to inquiries and privacy requests.
• Meet applicable legal obligations and address security incidents.

Hosting, security, and communications providers may process information as needed to provide their services. Our website uses Cloudflare for hosting and security; its handling of end-user information is described in the Cloudflare Privacy Policy.

Information may also be disclosed when required by applicable law or valid legal process, or as permitted by law to investigate abuse and protect people, rights, or the security of the website. Healthcare information remains subject to applicable healthcare privacy protections.

We do not sell personal information collected through this website or share it for cross-context behavioral advertising.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

This website does not use advertising pixels, third-party audience analytics, or session-replay tools. It does not set its own cookies or store visitor information in browser local storage.

Our hosting and security services may use necessary cookies to distinguish legitimate visitors from automated traffic or control access to restricted previews. These services may process technical information even when cookies are blocked. See Cloudflare’s Cookie Policy for details.

You can delete or block cookies in your browser settings. Blocking security cookies may prevent some pages from loading. The website does not change its behavior in response to Do Not Track or Global Privacy Control signals because it does not use advertising tracking or sell or share website information for behavioral advertising.

Our HIPAA Notice of Privacy Practices explains how we use and disclose protected health information, our duties to protect it, and your rights. It applies to care records, including patient portal messages, clinical photographs, and diagnostic images. This website policy does not replace that notice.

Use our patient portal to securely send medical information. Call our office if you need help accessing the portal or arranging another approved way to send records. Ordinary email and text messages can be intercepted, forwarded, or read by others with access to your account or device. Do not send sensitive information to our general email address.

You may request a different communication method or address. We accommodate reasonable requests for confidential communications. If you request unencrypted email or text for health information, we discuss the risks and document your request before using it, where permitted. Routine text messages are limited to logistics, such as appointment reminders. For urgent concerns, call the office; for an emergency, call 911.

You can ask for a paper copy of the notice at any time, including if you received it electronically. For medical-record requests or complaints, contact our Privacy Officer or see how to file a privacy complaint. We do not retaliate against anyone for raising a privacy concern.

For more about medical privacy rights, visit the U.S. Department of Health and Human Services.

Links to patient services and health education resources may take you to websites operated by other organizations. Their own privacy policies explain how they operate their services. Our handling of your protected health information through the patient portal remains covered by our HIPAA notice and applicable law. Review a service’s policy before submitting personal information. A link does not give this public website access to your accounts or medical records.

Website inquiries are retained for as long as needed to respond, resolve related issues, and meet applicable recordkeeping or legal obligations. Technical logs and security data are subject to the relevant service provider’s retention practices and service settings; there is no single retention period for all website information.

The website uses HTTPS to protect information in transit. No internet transmission or storage system can be guaranteed completely secure. Hosting and communications services may process information in the United States and other countries where they operate.

You can choose whether to contact us and what information to share. To ask about, access, correct, or request deletion of personal information you provided in a website inquiry, use the contact details below. Available rights depend on applicable law and the information involved. Some information may need to be retained for legal or recordkeeping reasons.

We may need to verify your identity before acting on a request. Start with a brief description of your request and a way to reach you; do not send identity documents or sensitive health information by ordinary email. For medical records, contact the office so we can direct you to the appropriate patient request process.

The website provides general information for patients and families and is not directed to children under 13. We do not knowingly solicit personal information from children under 13 through the website. If you believe a child has provided personal information in a website inquiry, contact us so we can address it. Records related to a child’s medical care are handled under applicable healthcare privacy and recordkeeping requirements.

We will post updates to this policy on this page and revise the date above when our website practices change. Any additional notice or consent required by applicable law will be provided. Please review this page periodically for the current policy.

For a website privacy question or request, contact our office and ask for our Privacy Officer.